Business Innovation

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Stream Energy

Electric services provider Stream Energy, based in Dallas, Texas, supports communities and local charities through its philanthropic program called Stream Cares. Stream Energy was established in 2005, and Stream Cares is now in its third year. The philanthropic program has partnered with numerous organizations to raise funds and provide support for those who need it most. It’s through giving back and word of mouth that Stream Energy has created such a large network of support in Dallas and throughout the country.

Some of the many organizations that Stream Energyโ€™s Stream Care program has supported include Habitat for Humanity, the American Red Cross Services to the Armed Forces Giving Program, Cell Phones for Soldiers, Girls Inc., Operation Once in a Lifetime, Texas Tornado Benefit, and Hope Supply Co.

Stream Energy Stream Cares Stream Cares was launched at Ignition 2016, a company-wide convention that is held annually. At its launch, this innovative energy companyโ€™s Independent Associates and employees worked together to raise thousands of dollars through the sale of t-shirts and direct donations.

Since its inception, the philanthropic program has continued to raise money for charity throughout the year and at its annual convention. Through Stream Cares, the retail electricity provider has been there not only for its own customers and Associates but also for many others impacted by devastating tragedies.

Offering Much-Needed Relief After Harvey

Through its Stream Cares program, Stream Energy donated $25,000 to the American Red Cross following Hurricane Harvey in September of 2017. Harvey devastated much of the Texas coastal region, displacing thousands of people, many of whom were Stream Energy Independent Associates and customers.

“We established Stream Cares to help people who experience homelessness in all its forms. That includes natural disasters,” said President and CEO Larry Mondry. “We are absolutely committed to supporting the American Red Cross as they bring relief to those affected by this historic storm, including the thousands of Stream customers in the area.”

The storm included torrential flooding that devastated the area and forced nearly 30,000 people out of their homes. It also caused over 300,000 power outages.

In addition to its generous donation to the American Red Cross, Stream Energy also waived late fees for its 127,000 customers in the areas affected by Hurricane Harvey and told them not to worry about the due dates on their invoices. Its wireless services division, Stream Wireless, also credited back any late fees to wireless customer accounts during this time. The company sent this message out to its customers: โ€œIf you’re unable to make a payment on time, we understand. There will be no disconnections and no extra money owed. Just time to heal and focus on what matters.โ€

On top of the donations through Stream Cares, the organizationโ€™s Associate community created a crowdfunding campaign to provide much-needed aid to its fellow Independent Associates located in the areas hit by Harvey. Stream Energy pledged to match these donations up to $25,000.

In addition to helping people affected by Harvey recover from the initial devastation of the storm, Stream Cares helped families get their lives back in order. For example, Stream Cares provided support to the coastal community of Port Arthur, Texas, by giving away free furniture. It provided this furniture at the BCL of Texas Port Arthur Family Matters event.

The furniture came from Las Vegas, Nevada, hotels that no longer needed it. All in all, there were seven truckloads of furnishing donated that included couches, dining room tables, dressers, lamps, desks, living room chairs, mirrors, and more. Stream Cares helped over 100 families refurnish their homes in and around Port Arthur. While much of the attention and focus after Harvey was on Houston, those in the Golden Triangle area, which includes Port Arthur and Beaumont, suffered significant home damage from Hurricane Harvey.

In addition to the more than 900 pieces of furniture that Stream Cares brought it, the organization also provided meals for all of its volunteers who unloaded the furniture for the families. Stream Energyโ€™s philanthropic program Stream Cares partnered with The City of Port Arthur, Port Arthur Independent Schools, St. Joseph Catholic Church, NeighborWorks America, Operation Blessings, Nechama Jewish Response to Disaster, and IF Staffing and Construction to make this event happen.

Hurricane Harvey was not the first disaster for which Stream Energy assisted in relief efforts. The retail energy provider also made donations to the Utility Emergency Services Fund (UESF) in Philadelphia and the Red Cross to help those affected by Hurricane Sandy back in 2012.

Stream Cares and Hope Supply Co.

Stream Energy Partners with Hope Supply Co. In addition to supporting a variety of charitable initiatives, Stream Energy has had an ongoing partnership with Hope Supply Co., even before Stream Cares was established.

Based in Dallas, Hope Supply Co. (formerly Captain Hopeโ€™s Kids) is a non-profit organization devoted to helping homeless children in North Texas. Homelessness in Dallas, as well as other parts of the country, is a real issue for which Stream Energy and its philanthropic program Stream Cares is dedicated to providing relief.

According to an Annual Homeless Assessment Report that the Department of Housing and Urban Development (HUD) created, the number of people in families that are homeless has increased by almost 20 percent. HUD also estimates that over 35 percent of homeless people on any given night are families, rather than individuals.

Reaching these families in Dallas, as well as throughout Texas, Pennsylvania, Maryland, New Jersey, New York, Illinois, and Washington D.C., where Stream provides retail electricity services, is vital. And Stream Energy has been dedicated for many years to helping homeless families through organizations such as Hope Supply Co.

Every year, Stream Energy hosts an event with Hope Supply Co. called Splash for Hope. The retail electricity provider sponsors hundreds of homeless children for a day full of fun and surprises at the Hawaiian Falls Water Park. For many of these children, it is their first time ever visiting a water park. Each child is provided with a pair of flip flops, a fun hat, and a nice picnic lunch.

“It is so rewarding to see the smiles on the children’s faces as they explore Hawaiian Falls for what might be their first time at a waterpark,โ€ says Hope Supply Co. Vice President of Mission Brenda Cannon. โ€œThe day is filled with fun for everyone, and it wouldn’t be possible without generous sponsors like Stream.”

Stream Energy has been committed to helping Hope Supply Co. meet the critical needs of homeless children for many years.

The retail electricity services provider launched a webpage back in 2012 for its supporters, Independent Associates, and customers to make direct donations to Hope Supply Co. It was part of the companyโ€™s campaign called โ€œA Big Difference Starts Small.โ€

Stream has always been proud to help bring attention to causes like Hope Supply Co., which has touched the lives of so many homeless families and children. Executives shared that 47 percent of the homeless population in the Dallas metropolitan area, where the companyโ€™s corporate headquarters are located, are families with children.

In addition to its annual fundraiser at the Hawaiian Falls Water Park and online donations to this worthwhile cause, Stream Energy has also been involved in numerous other events with Hope Supply Co. The retail energy provider has also drawn attention to Hope Supply Co. on numerous occasions through its sponsorship of the Big D NYE Fireworks Spectacular in downtown Dallas. Stream Energy has hosted this event on New Year’s Eve for many years. It attracts more than 35,000 attendees and is broadcasted to more than six and a half million people in five different states. Stream Energy has used this platform to bring attention to Hope Supply Co. and encourage others to support this worthwhile cause dedicated to serving homeless children in North Texas.

Another way that Stream Energy has demonstrated its ongoing support for Hope Supply Co. is by collecting diapers for its annual Diaper Drive. The retail electricity provider has created publicity and exposure for the cause online and through its various events.

Stream Energy has also publicized events such as this one internally to its Associates encouraging them to participate by either donating diapers and training pants or making a financial contribution. Stream has even held its own employee-sponsored diaper drive for the organization. And in 2011, the retail energy provider set a record for diaper donations.

The budget for non-profits such as Hope Supply Co. is very tight. These types of organizations need the support of businesses and citizens in the community to achieve success for their missions. Stream Energy is pleased to support such worthwhile causes. With Streamโ€™s support, Hope Supply Co. was able to provide 8,600 diapers per week to homeless infants and toddlers served by nearly 40 local agencies in the Dallas area after the diaper drive one year.

Through Stream Cares, Stream Energy and its employees and Independent Associates will continue to support Hope Supply Co. in its efforts to assist homeless children and families in the Dallas area.

About Stream Energy

Stream Energy was established in 2005 in Dallas, Texas, and is now the largest direct selling energy company in the world. It began with a very simple idea of selling energy through word of mouth. Today, the retail energy provider has thousands of Independent Associates in Texas, Georgia, Pennsylvania, and in many other areas. ย 

Why has the company been so successful? Because it has created a unique position that stands out in the crowded marketplace of retail electricity providers by offering creative solutions to high energy bills.

Currently, Stream Energy provides electricity services to communities in Texas, Georgia, Pennsylvania, Maryland, New Jersey, Ohio, New York, Delaware, Illinois, and Washington, D.C. This innovative energy services company provides a variety of energy plans to accommodate the needs of its customers. Its energy is sourced from renewable resources including wind, solar, and hydro. And, because the company is dedicated to protecting the environment, Stream Energy even offers green and clean energy products.

Innovative Servicesย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย ย 

In addition to its retail electricity services, Stream Energy has expanded its offerings to include other services such as wireless plans and virtual healthcare. The companyโ€™s business model delivers high-quality services to its customers while, at the same time, providing a unique opportunity for Stream Energy Independent Associates to earn income while creating a better quality of life. Stream is a retail electricity provider for both residential and commercial accounts.

Energy Services

Stream Energy reports a variety of affordable and useful plans for its customers. It’s no wonder the company built its strong reputation by word of mouth. ย 

EZ Start: Even if you are currently enrolled in an energy service with another provider, Stream makes it easy to switch. If you enroll in a plan that is 12 months or longer, Stream will cover your termination fee of up to $150. To take advantage of this, customers simply email Stream Energyโ€™s customer service with a copy of their final bill, phone number, and new Stream account number.

Smart 30 Thermostat Plan: With this fixed-rate plan, a free Lyricยฎthermostat (valued at $199) is included. The smart thermostat gives customers the ability to control the temperature in their homes from anywhere (even if they are out of town) by using a smartphone or tablet to adjust the temperature.

Stream Green: This eco-friendly upgrade to a Stream customerโ€™s energy plan includes 1,000 kWh of renewable energy, a low monthly fee, and no contract. Customers can cancel at any time.

Wireless Services

In addition to nationwide service, Dallas-based Stream also provides international wireless plans for its customers.

Stream Wireless Plans: The company’s All In plan includes unlimited talk, text, and data, as well as WiFi calling. It uses 4G LTE data speeds and has accessible mobile hotspots. There is no contract required, and customers can even use their current devices and phone numbers for the plan.

International Plans: Stream Energy international plans include low calling rates, unlimited calls to Canada and Mexico, and unlimited text messaging to over 180 different countries.

Additional Services

Itโ€™s no wonder that Streamโ€™s continued popularity is built on word of mouth. This company offers other crucial services to its customers. They can select one or two services they need the most or bundle them for even more savings. These services include:

Virtual MD Service: Stream Energy provides quality healthcare by U.S. board-certified doctors from the comfort of your home. Virtual MD is affordable, accessible, and convenient. Customers can receive unlimited consultations with doctors and discounts on prescriptions without the use of an insurance plan. Plus, one plan covers an entire family. A doctor will virtually discuss medical conditions and symptoms, suggest a treatment plan, and write a prescription if needed for various common ailments and non-emergency health concerns.

Roadside Assistance: Stream Energyโ€™s roadside assistance program is another way that this innovative company is helping its customers. Stream offers roadside assistance for things such as a flat tire, dead battery, keys locked inside the car, and much more. Roadside assistance is available 24/7 and includes towing services up to 100 miles โ€“ all for significantly less than its competitors. Plus, plans can be used for discounts on travel, hotels, rental cars, and even motorhomes.

Identity Protection: Streamโ€™s identity protection service notifies customers immediately of any suspicious activity. Stream Energy recognized that identify theft was one of the fastest growing crimes in the country. Streamโ€™s plan includes monitoring, identity theft insurance, and full-service identity restoration services.

Tech Support: Because of its innovative forward-thinking, the retail electric provider reports that it also offers tech support to help its customers keep their devices running smoothly.

Digital Voice: Whether for personal or home office use, Stream Energyโ€™s digital voice plan is affordable and convenient. Plus, Stream customers have several options of digital voice hubs to choose from to ensure secure, reliable calls.

International Digital Voice: For customers who do business or have family outside of the country, Stream Energy also offers international plans. Choose from by-the-minute plans or unlimited monthly plans available for landlines to connect to those in more than 60 different countries.

Committed to Helping Others

Whether through its innovative services, philanthropic efforts, or unprecedented work-life balance for its many Independent Associates, Stream Energy is committed to providing ongoing support for its community, customers, employees, and Associates.

 

 

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